Featuring NECCF’s own Michael Pace, this article explores what is and isn’t working for different companies, as well as how priorities h...
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Read More@melanieamorim MANY people have indicated this to be a big challenge! Have you found any successful strategies to approaching this challenge...
Read MoreHow Can NECCF Help?
Provide a forum for call center professionals to network and share experiences
Host workshops, panel discussions, and speakers on current topics
Updates on technology trends and Call Center Best Practices
Facilitate personal and professional development.
