Make plans NOW to join us for the

Annual NECCF Conference and Expo
June 4, 2024

Mark your calendars for a day filled with insightful discussions, networking opportunities, and the latest innovations in the contact center industry.

Nate Brown, Co-Founder of is the keynote speaker on the conference & expo!

Event Highlights:

Secure your spot at the premier contact center event of the year. Register now to take advantage of early bird pricing and guarantee your seat at this must-attend conference.

Why Attend NECCF 22nd Annual Conference & Expo?

  • Gain insights from industry experts and thought leaders
  • Network with professionals from leading organizations
  • Explore cutting-edge technologies and solutions
  • Participate in interactive workshops and panel discussions

We’re thrilled to unveil the action-packed agenda for the upcoming 22nd Annual Conference & Expo, happening on June 4, 2024! Get ready for a day filled with insights, networking opportunities, and cutting-edge presentations from industry leaders, all while basking in the championship atmosphere of Gillette Stadium!

Here’s a sneak peek at what’s in store:

  • 8:00 am – Doors Open: Registration, Breakfast, and Networking
  • 9:15 am – Knowledge and the GenAI Hype-Cycle by NICE
  • 9:55 am – The Contact Center of the Future by Poly-AI
  • 10:35 am – Cape Air Soars in the Cloud with 8×8
  • 11:15 am – Taking Advantage of the Changing BPO Landscape by Bridgepointe
  • 11:45 am – Vendor Visit: Explore Various Booths
  • 12:15 pm – Luncheon for All (Sponsored by NexRep)
  • 1:35 pm – Stay tuned for an exciting presentation by Genesys
  • 2:00 pm – Unlocking Customer Conversations to Drive Revenue, Quality, and Compliance by ObserveAI
  • 2:25 pm – Humanizing an Automated Customer Service Experience by ReplicantAI
  • 2:50 pm – 3 Reasons to Get Your QA Out of The 1990s by CallFinder
  • 3:15 pm – Keynote Speaker Nate Brown: 3 New Mentalities to Make CX Work Stick
  • 3:45 pm – Beer & Wine Reception & Raffle Prizes Awarded

This event promises valuable insights into the latest trends and technologies shaping the customer experience landscape. Don’t miss out on this opportunity to connect with industry experts and peers.

Let’s make this year’s Conference & Expo the best one yet!


Stay Connected:

For the latest updates, follow us on LinkedIn, Instagram, Facebook, and YouTube and join the conversation using #NECCF2024. We will be sharing sneak peeks, speaker announcements, and more as we count down to the event.


Sponsorship Opportunities:

Interested in showcasing your company at the NECCF 22nd Annual Conference & Expo? Explore our sponsorship opportunities by contacting our board at


Limited sponsorship opportunities are available. Click here to access the NECCF Expo Sponsorship Opportunities.