NECCF Fall Forum Event

September 15, 2020

Franklin Country Club, Franklin, MA (Click for Directions)

Join the NorthEast Contact Center Forum, Contact Center Experts, Adapt and a pool of your peers for an interactive day focused on effectively managing your call center. You will leave with tangible tips, tricks and strategies you can implement immediately.

You will learn:

  • The most cost effective ways to invest your contact center resources
  • Real-world insights in creating more organizational value without compromising service levels
  • Best practices to collaborate staffing levels and optimize productivity
  • Everyday operational practices to employ immediately for both high quality and efficient outcomes

The NorthEast Contact Center Forum will present its annual Fall event on September 15, 2020. The event will be held at the Franklin Country Club in Franklin, MA. As always, we will have robust learning sessions, plenty of networking, continental breakfast, buffet luncheon, raffle prizes and giveaways.

SPONSORSHIP OPPORTUNITIES

Limited sponsorship opportunities are available. Click here to access the NECCF Expo Sponsorship Opportunities.  For more information, please contact our Event Manager, Ellen Murphy at emurphy@neccf.org.