NECCF Spring Forum Event

March 10, 2020 *THANK YOU*

Franklin Country Club, Franklin, MA (Click for Directions)

Join the NorthEast Contact Center Forum, Contact Center Experts, Adapt and a pool of your peers for an interactive day focused on effectively managing your call center. You will leave with tangible tips, tricks and strategies you can implement immediately.

You will learn:

  • How your peers overcome your same challenges
  • The latest trends in customer service, contact center management, and customer experience
  • How to keep your top talent engaged
  • Everyday operational practices to employ immediately for both high quality and efficient outcomes

The NorthEast Contact Center Forum will present its annual Spring event on March 10, 2020. The event will be held at the Franklin Country Club in Franklin, MA. As always, we will have robust learning sessions, plenty of networking, continental breakfast, buffet luncheon, raffle prizes and giveaways.


Limited sponsorship opportunities are available. Click here to access the NECCF Expo Sponsorship Opportunities.  For more information, please contact our Event Manager, Ellen Murphy at