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During these challenging times the NECCF Board has decided to cancel our live events for 2020 and we are continuing our Radio Roundtable webinars on a monthly basis. We are working closely with our vendor partners and members of the contact center community to bring you content you can use in your daily management of you contact center. 

Remember the NECCF is your organization, if you have a topic you would like us to cover or would like to participate in a Radio Roundtable panel, let us know!


2016 Winter Forum Presentations

2016 Fall Forum Presentations

2016 NECCF Conference & Expo Presentations

  • Executive Talk Interview with Kathleen Peterson
  • Executive Talk Interview with James J. White, Senior Vice President and Director, Consumer Loans, Cards & Collection Services at Santander.

2015 Winter Forum Presentation

2015 Fall Forum Presentations

2015 NECCF Conference & Expo Presentations